1. Who We Are
Unity Secure LTD ("we", "us", "our") is a security company registered in England and Wales (Company No. 14296483), based in West Sussex. We provide SIA-licensed security services including door supervisors, event security, close protection, retail security, residential security and mobile response.
For questions about this policy or your personal data, contact us at:
Email: [email protected]
Phone: 01903 372632
2. What Data We Collect
We collect personal data when you:
- Submit a quote, estimate or contact form on our website
- Request a site visit
- Apply for a job with us
- Call or email us directly
- Use our postcode lookup tool (we do not store postcodes you enter)
The data we may collect includes: your name, email address, phone number, company name, site address, and details of your security requirements.
We do not collect payment card details. We do not use cookies for advertising or tracking purposes.
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiry or quote request
- Prepare and send security proposals
- Arrange site visits or security deployments
- Process job applications
- Contact you about your booking or contract
We will not sell, rent or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Contract performance — where processing is necessary to fulfil a contract or pre-contractual steps
- Legitimate interests — responding to enquiries and running our business
- Legal obligation — where required by law (e.g. employment records, SIA compliance)
5. How Long We Keep Your Data
We keep enquiry and quote data for up to 12 months. Employment application data is kept for 6 months if unsuccessful, or for the duration of employment plus 6 years if successful. Client contract data is kept for 6 years after the end of the contract in line with UK legal requirements.
6. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to processing or request we restrict processing
- Request your data in a portable format
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
7. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. Our website is served over HTTPS. Form submissions are processed via secure third-party form services.
8. Third-Party Services
Our website uses the following third-party services:
- Google Fonts — for typography (data transferred to Google servers)
- Leaflet / OpenStreetMap / CartoDB — for our response time map
- postcodes.io — for postcode lookup (no data is stored by us)
- Formspree / Netlify — for form submissions (subject to their own privacy policies)
- PARiM — for staff shift management
9. Cookies
Our website does not use advertising or tracking cookies. We may use essential session cookies required for basic website functionality. We do not use Google Analytics or any behavioural tracking tools.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date it was last updated.
11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Unity Secure LTD
Worthing, West Sussex
Company No. 14296483
01903 372632